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I played the game yesterday,but it didn’t register. How do I avoid losing my streak?
Oh… I think my name is player ID is A/O
Thanks for responding. I go into the game at least once per day… yesterday, when I went in, I got a message saying I didn’t play the day before, so I lost my streak. I was connected to the internet. Dumb question, but how do I check my player ID? I have had this game for quite a while, and I’m sure I had one, but yesterday I created “ughseriously” because I couldn’t figure out why my streak was lost. 🤦🏼♀️
Hi there!
What happened in your game more specifically? Where you able to collect the reward, or did you not see it at all?
When collecting the rewards, it's recommended that you have your device connected to the internet. If you can tell us what kind of device you play on, as well as your Player ID we can look into it further.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…