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Candy Crush Soda Saga

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Question

tomstaitu

I found that my megaball reset after I quit the game?

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Comments

Yosca

Hello @tomstaitu

It shouldn't be that way. You will lose the mega CB if you don't pass a level the first time.

To prevent this next time, you could try the following:

check for game and device updates
check if you have at least 2GB free memory
clear cache - in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️) - in iOS: go to settings - tap on Safari - tap on Clear history and website data

Comments

Yosca

Hello @tomstaitu

It shouldn't be that way. You will lose the mega CB if you don't pass a level the first time.

To prevent this next time, you could try the following:

check for game and device updates
check if you have at least 2GB free memory
clear cache - in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️) - in iOS: go to settings - tap on Safari - tap on Clear history and website data