New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Version et compte email
Answers
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Hi Welcome to the Sweet Soda Community
Please try following steps
Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
iOS: Settings > Safari > Clear History and Website DataThank You
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Hey there, for the connection error - this is something that is currently being investigated by the studio and doesn't have a solution yet.
As for the username, I'm not really sure that I follow, but if you have two accounts, then I suggest that you choose one of them to play with. If the one you want to play on has the wrong email address, then you can change that in your settings.
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