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why does my game keep resetting I keep losing my golden sparkle balls
Hey there, please try the following steps:
If this doesn't work, could you let us know what type of device you have and what your Player ID is? From the sounds of it, it may be that you don't have enough memory and that the game is crashing, but I can't be sure from the info here.
Hi there, To receive the best assistance, please reach out to our Player Support using the game app.
Have a nice day!
Currently in Soda there's a test where replaying older levels in not available, and golden pins are not active - to have players focus more forward on progress than going back. For more information read this thread: Feel free to leave your feedback for this test either in this thread or the Discussion thread linked.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…