Support
Support
4in a row may be bugged
Level 3
when I try to claim my reward from 4 in a row when it says its claimable, the tiles won't show the row being ticked off, thus I can't claim it. It's been like this a few days now.
player id:
7540036179
Best Answer
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On Windows you can take a screenshot with Shift+Windows Key+S and then highlight the area you want to screenshot.
Other than what others have mentioned here, I would try logging out and back into the account to see if it clears it as well. You could also try to see if it's something wrong with your internet connection.
But a screenshot as mentioned would be really helpful!
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Answers
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Have you try clearing cache and turning off your device? It may help.
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I have tried that but it I didn't work.
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Hi there,
Can you please take a screenshot of the issue that you're having and reach out to our Player Support using the game app, so our team can check this further.Have a nice day!
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can you link how to take a screen shot? I'm on windows 10 with the app. I tried searching in the search bar.
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On Windows you can take a screenshot with Shift+Windows Key+S and then highlight the area you want to screenshot.
Other than what others have mentioned here, I would try logging out and back into the account to see if it clears it as well. You could also try to see if it's something wrong with your internet connection.
But a screenshot as mentioned would be really helpful!
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Not sure how, but the game seems to be working now. Thanks for your help
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Welp, I'm glad it works for you now! Let us know if there's anything else we can help with otherwise.
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