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What's wrong with this game

SH24
SH24 Posts: 39

Level 3

I had 2400+ Win streak last night. And today when I logged in to the game, my strewak is gone. Also the mega color bomb is gone too. I've never lost my streak. I even have proof for that. Now I feel like I just lost hours of time for nothing. I've used so many boosters and gold bars to maintain my 2400+ streak. And now all is gone? Seriously?

Now I'm really disgusted by this game.

Check your systems and tell me what's wrong with it. And I need my streak back, because I've put so much time and energy to it.

As you can see in the following screenshots, my streak lost at 4324. I thought it was a glitch at first. So reopened the game. Didn't work.

AAnd as you can see in the 2nd screenshot, I have golden pins in all previous levels before 4324. So there is no chance to lose my streak. All wrong with your systems.

Best Answer

  • LoFiGummy
    LoFiGummy Posts: 2,858
    Answer ✓

    Oh wow really sorry to hear that 😔 I wonder if this might've happened if the game either crashed or if you lost contact to internet while in a level.

    In any case, this is a bit hard for us to help you with here in the forum, it might be better to contact the support via the game which is done through the Settings → Questionmark (?) → Press one of the articles → Scroll to the bottom and press "Contact Us".

    Talking to the support perhaps they can help you with this

Answers

  • LoFiGummy
    LoFiGummy Posts: 2,858
    Answer ✓

    Oh wow really sorry to hear that 😔 I wonder if this might've happened if the game either crashed or if you lost contact to internet while in a level.

    In any case, this is a bit hard for us to help you with here in the forum, it might be better to contact the support via the game which is done through the Settings → Questionmark (?) → Press one of the articles → Scroll to the bottom and press "Contact Us".

    Talking to the support perhaps they can help you with this

  • SH24
    SH24 Posts: 39

    Level 3

    Another proof is the soda bottles for streak. There you can see in my above screenshot I've already got the 5th bottle.

    By now I passed over 78 levels from 4423, and now it shows streak 78

    Absolutely frustating

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