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Candy crush soda

skress
skress Posts: 1

Level 1
in Support

I log out when I am done playing and now when I come back the next day and log in, all of my boosts are gone!! No fish, marbles, sprinkle ball nothing!! Anyone know how to fix this or get them back?

Answers

  • Princess_Jessica
    Princess_Jessica Posts: 9,558
    https://community.king.com/en/candy-crush-soda-saga/discussion/486211/candy-crush-soda

    I'm so sorry this has happened. Before I report this please try these troubleshooting steps

    Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

    Updates: Make sure you have the latest game and device updates

    Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.

    Connection: Try to connect to a WiFi connection instead of using cellular data

    Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    β€”β€”β€”β€”β€” in iOS: go to settings - tap on Safari - tap on Clear history and website data

    Sorry to hear this. Before I will report this, please do the following and then come back to me:

Hey! Would you like to give us your opinion?

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