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When I am winning prizes they are not saving to my game. Help!
Hi Welcome to Soda Community
If your Candy Crush Soda Saga prizes aren't saving, try restarting the game or logging out and back in. If that doesn't work, contact King's support for further assistance.
Please try these steps
Restart the Game:
A simple restart can often resolve temporary glitches that prevent prizes from saving.
Log Out and Back In:
If you've connected your game to a King account or Facebook, try logging out and back in.
Check Your Internet Connection:
Ensure you have a stable internet connection, as online synchronization is necessary for saving progress and prizes.
If none of the above steps work, reach out to King's support team for assistance. You can find their contact information in the game's settings or on their website.
When contacting support, be sure to clearly explain the issue and any steps you've already taken to troubleshoot
If don't works above these steps, please let me know
Thank you
