Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
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Candy crush soda saga not loading

Why can't I get the game to load on windows 10

I have been playing this game foe over 10 years and I will miss it

Accepted answers

All comments

Colorbomb_Collector

Hi there,

I understand your concern about not being able to load into your game.

While technical issues are very frustrating, the great news is that they are also generally quite easily fixed. Please follow the steps described on this page to fix any problems with our game app from Microsoft Store and let me know if the steps do not resolve your issue.

Sign in to your Microsoft account
Make sure Windows has the latest update: select the Start button, then select Settings > Update & Security > Windows Update > Check for Updates. If there is an available update, select Install now.
Update Microsoft Store: Select the Start button, and then from the apps list, select Microsoft Store. In Microsoft Store, select See more > Downloads and updates > Get updates. If an update for Microsoft Store is available, it will start installing automatically.
Repair or reset the game app
Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Have a nice day ahead!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Colorbomb_Collector

Hi there,

I understand your concern about not being able to load into your game.

While technical issues are very frustrating, the great news is that they are also generally quite easily fixed. Please follow the steps described on this page to fix any problems with our game app from Microsoft Store and let me know if the steps do not resolve your issue.

Sign in to your Microsoft account
Make sure Windows has the latest update: select the Start button, then select Settings > Update & Security > Windows Update > Check for Updates. If there is an available update, select Install now.
Update Microsoft Store: Select the Start button, and then from the apps list, select Microsoft Store. In Microsoft Store, select See more > Downloads and updates > Get updates. If an update for Microsoft Store is available, it will start installing automatically.
Repair or reset the game app
Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Have a nice day ahead!

Angry about Double Charge
Purchased a product for Soda Saga. As soon as I hit one touch buy, the game reset. I didnt think I bought. So I redid the buy. Now I see 2 charges on the card. Think that is a RIP OFF. Did you find a new way to get more money? I never recieved the product with the first buy. PLEASE REFUND ASAP.
I did not get what I paid for.
Please refund my $9.99 asap
Team point prizes
Why do I never receive my team point prizes in cc soda? There hasn't been one time.
Additional levels
when will additional levels be added. I’m at the end and have been for 2 weeks.
Report user with exact same PFP as my own—impersonation??
Hello, While I was selecting a Four In A Row tile, I saw the exact same profile picture of mine in use by someone else (of the two other auto-assigned teammates for it) named king1519, and I believe they had taken it without my permission (likely from Facebook). My PFP created nearly ten years ago back in 2016: My account…

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Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…