My game is crashing on turbo tonic every time I open the app. Any ideas why?

Question

my game is crashing on turbo tonic every time I open the app. It automatically closes. Any ideas why?

LoFiGummy · Answer

https://community.king.com/en/candy-crush-soda-saga/discussion/497024/my-game-is-crashing-on-turbo-tonic-every-time-i-open-the-app-any-ideas-why

Hey there, that doesn't sound good! Please follow these steps first of all to make sure nothing is wrong with your game:

* Restart: Force close apps and restart your device.
* Updates: Check that you have the latest game and device updates.
* Memory: Keep at least 2GB of free storage for smooth gameplay.
* Connection: Use WiFi instead of cellular data.
* Clear Cache:* 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
* 🍏 iOS: Settings > Safari > Clear History and Website Data

If the problem remains, it'd be great if we could know the following to help you further with this!

* Your Player ID
* What Device you play on
* What version of OS you have (