Can’t play game

Question

My game is frozen .Whats up

Techz_3712 · Answer

Hey there! 😊 Welcome to the community!

If your game is frozen, try these steps to fix it:

* Close and reopen the game – This often helps refresh it.
* Restart your device – A quick reboot can clear up small glitches.
* Check for updates – Make sure both your game and device software are up to date.
* Free up space – Low storage can cause the game to freeze.
* Clear cache (if on Android) – Go to Settings > Apps > Candy Crush > Storage > Clear cache.

If none of that works, contact King at the bottom of this post, or other players will help you out.