Why was I charged

Question

on May 24 you charged 6.99 plus tax to me. I did NOT request this! Why was I charged. It went thru APPLE pay and I will be disputing this.

Tetem' · Answer

Hi and welcome to the Community! 🤗

I can assure you that we never charge money to players without their authorization and there are no hidden features in the game. All in-game purchases need to be initiated by the player or someone who has access to their payment details. The price for each item is clearly displayed, and to make a purchase, the “Buy” button needs to be tapped and the account’s password needs to be entered.

As payments are not managed by King, to secure your account and get a refund for any purchases made without your knowledge, you will need to contact the platform through which this payment was made:

* Apple

We also recommend that you report this to your bank, and the appointed authorities in your area, to protect yourself against a possible security threat.

Hope this helps! Have a nice day! ⭐️