It's more of a dispute I lost my progression I was at over 300 and now I'm back at 1:00 not at my fa

Question

My progression was lost I was over 300 now I'm back at 1:00 not at my fault because you guys wouldn't let me purchase more coins it read contacting which I never seen I want my progression back

LoFiGummy · Answer

https://community.king.com/en/candy-crush-soda-saga/discussion/500118/its-more-of-a-dispute-i-lost-my-progression-i-was-at-over-300-and-now-im-back-at-1-00-not-at-my-fa

Hey there, that doesn't sound right.

Do you have an account in the game? In that case it should be saved to that account. It's also good to check that you have a stable internet connection so nothing is wrong with the syncing.

Otherwise I also advice to check these steps to make sure that there's nothing wrong with your game.

* Restart: Force close apps and restart your device.
* Updates: Check that you have the latest game and device updates.
* Memory: Keep at least 2GB of free storage for smooth gameplay.
* Connection: Use WiFi instead of cellular data.
* Clear Cache:* 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
* 🍏 iOS: Settings > Safari > Clear History and Website Data