Candy Crush Soda Saga

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Candy Crush Soda Saga

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Support
Need help with the Soda? Ask your question or check for answers here.
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Lost my purchase

Needed to spend 10 gold to continue. Went to store and purchased 5.99 package which contains 30 gold. After completing purchase, game reset and not only did I lose the round I also lost the 10 gold I spent to continue. This is the second time this happened to me and it kinda pisses me off.

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Also double check your credit card, you may have not been charged!

https://community.king.com/en/candy-crush-soda-saga/discussion/503126/lost-my-purchase

Hi my friend sorry to hear this

If you make any purchases and do not receive them please always select the contact us tab at the bottom of this page and explain to our customer services they can quickly check your account and reimburse you as we don't players to loose out on any purchases

First you will receive an automated reply please reply back to this and explain again

Let us know how you get on 💓

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Accepted answers

All comments

https://community.king.com/en/candy-crush-soda-saga/discussion/503126/lost-my-purchase

Hi my friend sorry to hear this

If you make any purchases and do not receive them please always select the contact us tab at the bottom of this page and explain to our customer services they can quickly check your account and reimburse you as we don't players to loose out on any purchases

First you will receive an automated reply please reply back to this and explain again

Let us know how you get on 💓

Also double check your credit card, you may have not been charged!

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Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

Where did 4-in-a-row go? 🧃
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
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