Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

What's wrong with The Bear Climb box and game??

When do you start collecting the prize boosters? I have 3 stars, I have gone myself to the page of boosters….it says you unlocked tons of boosters. When they are all opened it says "Enjoy your boosters" however I am not getting them? Paid enough money on the game so far, I am on level "726" most of which I complete the first try. Help please😪😣

I forgot to mention, on the Bear climb bar…..it is not moving. It is all pink, except for ONE green candy. 😐️ And I am on Level "733" with only ONE 1 try most of these levels. Not bragging at all, I am just a very good player since have been playing many years. These days however, it is one issue after another with CCSS? I feel like quitting really!

Accepted answers

All comments

Lindark

Were you able to get your rewards OP? If not, let us know so we can continue to try to help!

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3360518#Comment_3360518

Hey just checking, which monitors and groups are you referring to? Do you mean the team section in the game? The chat there was recently into a news section instead.

Iviah

Hi Kevin, Off topic. Are there monitors in the groups? There is no one listed in there, and you can't ask a question. No way to post at all.😏

Kevin_

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3359868#Comment_3359868

Hi @wriggles, I am sorry to hear you had these issues with the Bear Climb and Bake a Cake. Could you please Contact Support directly so that we can best further guide you.

Thanks!

wriggles

my bear climb has gone from my screen with 2 days left,zoomed to the top and said well done and i had completed the whole 40 games,which I hadn’t I was on move 22 and now it’s gone ???? Also in bake a cake my hat disappeared and never came back,hence we didn’t bake the cake and it’s so frustrating. Can someone help or advise please.

Kevin_

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3357402#Comment_3357402

Hi….. in case you use an Android device for instructions on how to take a screenshot or a screen recording please follow these steps on the next link from your Android device:

https://support.google.com/android/answer/9075928?hl=en

In case you use an Apple device, please follow these steps on the next link:
iPhone:

https://support.apple.com/guide/iphone/take-a-screenshot-or-screen-recording-iphc872c0115/ios
iPad:

https://support.apple.com/guide/ipad/take-a-screenshot-or-screen-recording-ipad08a40f3b/ipados

As for the Bear Climb, if the feature was not active unfortunately the progress will count for when it finally shows up.

Iviah

Hi Kevin. TY for answering. I tried but can't figure how to take a screenshot😒 hee I think it is still coming in a few days…the Bear Climb for real. 😁 So not sure why it was offered to play NOW,,,EXCEPT maybe my score will show then?

Kevin_

Hi @Iviah and I am sorry to hear that you are having trouble with your Bear Climb challenge and rewards.

Could you please be so kind as to share a screenshot of what you see from your progression on the challenge so I can have a closer look?

Have a nice day!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Kevin_

Hi @Iviah and I am sorry to hear that you are having trouble with your Bear Climb challenge and rewards.

Could you please be so kind as to share a screenshot of what you see from your progression on the challenge so I can have a closer look?

Have a nice day!

Iviah

Kevin_

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3357402#Comment_3357402

Hi….. in case you use an Android device for instructions on how to take a screenshot or a screen recording please follow these steps on the next link from your Android device:

https://support.google.com/android/answer/9075928?hl=en

In case you use an Apple device, please follow these steps on the next link:
iPhone:

https://support.apple.com/guide/iphone/take-a-screenshot-or-screen-recording-iphc872c0115/ios
iPad:

https://support.apple.com/guide/ipad/take-a-screenshot-or-screen-recording-ipad08a40f3b/ipados

As for the Bear Climb, if the feature was not active unfortunately the progress will count for when it finally shows up.

wriggles

Kevin_

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3359868#Comment_3359868

Hi @wriggles, I am sorry to hear you had these issues with the Bear Climb and Bake a Cake. Could you please Contact Support directly so that we can best further guide you.

Thanks!

Iviah

Hi Kevin, Off topic. Are there monitors in the groups? There is no one listed in there, and you can't ask a question. No way to post at all.😏

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3360518#Comment_3360518

Hey just checking, which monitors and groups are you referring to? Do you mean the team section in the game? The chat there was recently into a news section instead.

Lindark

Were you able to get your rewards OP? If not, let us know so we can continue to try to help!

Can't login to facebook from game
I have a new PC and installed the candy crush soda saga app on the new PC but it fails whenever I try to login to facebook from the game. I have verified my login credentials are correct but all it does is tell me the password is incorrect. Logging in with my King account does not restore my progress.
How do i report a player with an inappropriate name?
there is a player in my podium contest with a really lewd lewd name. How do I report this to have it changed or removed?
The islands vs today's pop up of ice and a blue screen instead of the regular we see
Good morning, When i logged on today the screen was an ice/blue new "islands" game instead of being stuck on the first one (attached pic) Now it's not there anymore. Can you help? Thank you, Jilly •Playing on mobile •Android, through King, NOT FB •Game is updated •cleared cache & restarted
Compra efetuada e não entregue
Comprei moedas e não recebi , preciso de ajuda
Chat chat chat
candy crush should please provide features whereby friends can send direct messages to each other’s

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

Where did 4-in-a-row go? 🧃
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…