VIDAS

Question

COMIENZO A JUGAR TENIENDO 5 VIDAS CUANDO PIERDO 1 YA NO TENGO LAS 5 CUANDO SOLO JUEGUE UNA,NO ME PARECE BIEN ESTO.

LoFiGummy · Answer

https://community.king.com/en/candy-crush-soda-saga/discussion/503410/vidas

Sorry to hear that! That doesn't sound right.

A few things that could happen is:

* Something is wrong with the game or internet connection
* There could be a bug in the game

To make sure that nothing is wrong on your end, please follow these steps below:

* Restart: Force close apps and restart your device.
* Updates: Check that you have the latest game and device updates.
* Memory: Keep at least 2GB of free storage for smooth gameplay.
* Connection: Use WiFi instead of cellular data.
* Clear Cache:* 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
* 🍏 iOS: Settings > Safari > Clear History and Website Data

If the problem remains, if you can provide any screenshots along with your Player ID - it would be super helpful!

https://kingcare.zendesk.com/hc/en-us/articles/11723516766749-How-can-I-find-my-player-ID#