Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Question regarding payment

Hello, I just now tried to sign up for the premium soda pass. The game informed me more than once that the payment was not going through because of "connection issues" but now I have that $9.99 charged four times on my bank, and I have no access to the premium part. It still says that I already own it.

Accepted answers

All comments

Colorbomb_Collector

Hello there,

I understand your concern about your in-game purchase missing.

Please take a look at the article here: https://community.king.com/en/blog/kb/articles/590-i-tried-making-a-purchase-but-i-m-not-sure-if-it-was-successful-or-if-i-ve-been-charged

If needed, please reach out to our Player Support team.

Have a nice day!

Welcome! 👋

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Accepted answers

All comments

Colorbomb_Collector

Hello there,

I understand your concern about your in-game purchase missing.

Please take a look at the article here: https://community.king.com/en/blog/kb/articles/590-i-tried-making-a-purchase-but-i-m-not-sure-if-it-was-successful-or-if-i-ve-been-charged

If needed, please reach out to our Player Support team.

Have a nice day!

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Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

Where did 4-in-a-row go? 🧃
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…