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Piggy Bank not Received

This discussion was created from comments split from: 🎉 Soda Question of the Week - WEEK 2 IS LIVE!🎉.

Hey there! The solution depends a bit on what type of device you play on.

First try these steps to see if you can get your purchase:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

If you cannot get your things back, you can have a look on the link below to see that you get your refund:

I bought my piggy bank for 2.99us and was not given my coins. How do I get refund or coins?

Hey there! The solution depends a bit on what type of device you play on.

First try these steps to see if you can get your purchase:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

If you cannot get your things back, you can have a look on the link below to see that you get your refund:

I bought my piggy bank for 2.99us and was not given my coins. How do I get refund or coins?