Welcome to the Candy Crush Soda Saga community!
Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
on candy crush soda saga the screen is black it wouldnt let me play how do stop that do you fix it please
Please try a soft reset after you do that get back to me and let me know if it helped š¤
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Make sure you have the latest game and device updates
Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.Ā
Connection: Try to connect to a WiFi connection instead of using cellular data
Clear Cache: inĀ Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataāļø)
āāāāā inĀ iOS: go to settings - tap on Safari - tap on Clear history and website data
Please follow all the steps, replay a level and then play a new level. Let me know what happens.
Yes
I have the same problem with Chrome. Ā I have to switch to Firefox. Ā But then I find I don't see theĀ friends giving me lives, until I go back to Chrome, pick up the sent lives and have to go back to firefox to go again. Ā Very annoying, I know, but at least you can play.
New here? Sign in or create an account to join the fun.
Hi Soda fans! š Some players have reported seeing a profile picture they didnāt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatās happening? You may see a profile picture that isnāt yours You might not be able to change your avatar right now š” Good to know: Thisā¦
šØ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! š š How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andā¦
