While playing Candy Crush Soda Saga I don't get lives from friends.

Question

I see three friends giving me lives when I run out of lives while playing. After clicking I only get one of the lives, why does this happen?

LoFiGummy · Answer

https://community.king.com/en/candy-crush-soda-saga/discussion/507085/while-playing-candy-crush-soda-saga-i-dont-get-lives-from-friends

Hey there, it could be that the lives expired perhaps? I would try to troubleshoot with the steps below though to make sure nothing is wrong with the game itself:

* Restart: Force close apps and restart your device.
* Updates: Check that you have the latest game and device updates.
* Memory: Keep at least 2GB of free storage for smooth gameplay.
* Connection: Use WiFi instead of cellular data.
* Clear Cache:* 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
* 🍏 iOS: Settings > Safari > Clear History and Website Data

If the problem remains, could you provide us your Player ID so that we can look into it further?

How to find your Player ID