Candy Crush Soda Saga

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Purchase

This morning when I was playing I tried to purchase more bars. For some reason my purchase was rejected, however, the $29.99 has showed up on my credit card as a purchase. I did not get my bars. Can you please help me by adding the bars or giving me a credit. Thanks

Welcome! 👋

Comments

PrettyBubbles

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3390994#Comment_3390994

Hi my friend Please follow the steps above I gave you 💓

SutterHousehold

I have received my Apple receipt for $29.99 but I still not received my bars. I am very upset and am tempted to stop playing the game. Please help me. Thank you

SutterHousehold

I have received my apple receipt but I still have not gotten my bars which I paid $29.99 for. This is very upsetting as it has never happened before. Please help or I will quit playing your games

PrettyBubbles

https://community.king.com/en/candy-crush-soda-saga/discussion/507078/purchase

Hi my friend welcome to our friendly soda community its lovely to meet you

Sorry to hear this has happened

Please report this to our customer support by selecting the contact us tab at the bottom of this page

They can check into your account and reimburse you

First you will receive an automated reply please reply back to this and explain again 💓

scarenco

I haven't been able to purchase for over 2 weeks, it never goes through, there's money in the bank

Comments

PrettyBubbles

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3390994#Comment_3390994

Hi my friend Please follow the steps above I gave you 💓

SutterHousehold

I have received my Apple receipt for $29.99 but I still not received my bars. I am very upset and am tempted to stop playing the game. Please help me. Thank you

SutterHousehold

I have received my apple receipt but I still have not gotten my bars which I paid $29.99 for. This is very upsetting as it has never happened before. Please help or I will quit playing your games

PrettyBubbles

https://community.king.com/en/candy-crush-soda-saga/discussion/507078/purchase

Hi my friend welcome to our friendly soda community its lovely to meet you

Sorry to hear this has happened

Please report this to our customer support by selecting the contact us tab at the bottom of this page

They can check into your account and reimburse you

First you will receive an automated reply please reply back to this and explain again 💓

scarenco

I haven't been able to purchase for over 2 weeks, it never goes through, there's money in the bank

Recent Announcements

❄️🐻 Share your Winter Grow-A-Bear and earn a Community Badge! 🎁✨
🐻✨ Guess who’s back in Candy Crush Soda Saga? The Grow-A-Bear event has returned, and it’s been a long time! To celebrate this cozy winter moment, we’re bringing something special to the Community too 💫 For a limited time, you can earn an exclusive Community badge featuring this adorable winter elf bear 🎩❄️ 🎉 How to join…
🎄⛄Welcome to the CCSS Winter Wishes 2025 Contest🎄⛄
Hi Soda Crushers – are you ready for some holiday fun? This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest. Once you have entered at least one of the eight contests, go to the Community Hub HERE and…
🥤 Pop Up Soda LIVE: Hot Tracks Part 🔥 - Level 18,251 ~ 18,295 Feedback Time ⏱️
Hello Soda Sparklers! 😊 This is Hot Tracks Part for Soda Sparklers 🔥, feedback thread for New Released Levels of this week ! [Level 18,251 ~ 18,295] 🔎 What Do You Love To Share For These New Released Levels? Tips & Tricks for these levels? Any feedback, improvements, suggestions, or any issues found in these levels? Any…

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❄️🐻 Share your Winter Grow-A-Bear and earn a Community Badge! 🎁✨
🐻✨ Guess who’s back in Candy Crush Soda Saga? The Grow-A-Bear event has returned, and it’s been a long time! To celebrate this cozy winter moment, we’re bringing something special to the Community too 💫 For a limited time, you can earn an exclusive Community badge featuring this adorable winter elf bear 🎩❄️ 🎉 How to join…
🍬 Winter Soda Cup Celebration! Share your journey and earn a badge 💜
Hey Soda Squad! The Soda Cup has been bubbling with excitement this season! Things moved fast, so we’re bringing the whole tournament together in one sweet celebration thread. 💜 No matter when you join, Quarter Finals, Semi Finals, or right at the end, we’d love to see how your journey went! So here it is: A unified Soda…
Big NEWS! - What's happening in Soda in December? ❄️☃️🏒
December is here, and we’re closing out the year with a month full of festive fun, frosty competitions, and a few exciting improvements you’ve been asking for. Whether you’re settling in with a warm drink or smashing levels on the go, here’s everything happening in Soda this month. ❄️🥰 🏆 Soda Cup, Ice Hockey Edition Our…

Active Discussions

🙃 Let’s chat
Hi players 👋🏻 Let's e-meet in the off topic area here in this thread. Having chit chats, sharing gifs; simply having fun. 1 thread where we can talk about anything (competitions, events, daily life, etc.) What do you think? Keep it nice and clean 🤗 (Spoiler)
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when I win soda rewards it’s started to say no connection. I e tried everything possible and it still doesn’t work. Any ideas. thanks
🎄⛄Welcome to the CCSS Winter Wishes 2025 Contest🎄⛄
Hi Soda Crushers – are you ready for some holiday fun? This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest. Once you have entered at least one of the eight contests, go to the Community Hub HERE and…
Disappointed
I am disappointed with all the changes the Studio have made, not for the better,Yeti's challenge isn't worth the 10 levels with 100 competitors competing for 100 gold bars, I don't even get 10. Soda race has been replaced with surf race, no more gold bars there.treasure hunt isn't worth it ,I don't like the fact you can't…
Mixing a cake 🎂
@moonlight46 @DanishWolf @michimune I would like to bake, but I haven't found a good oven.

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!