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Why didn't I receive my rewards for podium contest?

happy_gamegirl60

I came in first in the podium contest but received no rewards

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latharaman

same issue with me

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LoFiGummy

Hey @latharaman & @happy_gamegirl60,

The studio is aware of this problem - but it's been challenging to recreate and solve this issue. To make sure nothing is wrong with your game, please follow these steps:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

Thank you for bringing it up though, as it helps the studio prioritize solving this.

happy_gamegirl60

So, what's going on? I play this game every day.

latharaman

same issue with me