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Hi @LoFiGummy , I was charged for 2 purchases but didn't receive the gold bars. It said transaction failed store not available. I tried twice in case it was a connection issue. But my checking account was debited for the purchases.
Hey there, the problem should now have been fixed. Thanks for reporting it to us!
Hi, I didn't get it resolved yet. Could I just get the 20 gold bars? I purchased 2 of the 10 gold bars for 1.99 USD. Thanks, @LoFiGummy !
Hey again, just checking in - did you manage to get the problem solved? I didn't link the support for Windows but it should be them helping with this - or if you want the things you purchased we can help with that
It was on my laptop. Through the Microsoft Windows store. Thanks
Hey there and sorry to hear that, what store did you make the purchase on?
These articles should help, in general when something goes wrong with the store specifically it's usually an error with the store not the game itself - so I recommend checking these articles first for the one that is relevant to you
Sorry, not sure why the spoiler wasn't cancelled.
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
