Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Get help for your Soda game here!
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
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Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Ads freeze

My adds continually freeze during contests causing me to lose progress. FRUSTRATING!!!

Accepted answers

All comments

Hi there Chelleb,

I am sorry to hear that your game freezes during contests due to these Ads. Could you please help with some additional information in order to report these Ads:

Game where they saw the Ad
Day and time the Ad was seen
Country it was seen in
Type of Ad format: video/static image
Screenshot of the Ad in question
Company name & URL links (website)
Your Player's Core ID

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Accepted answers

All comments

Hi there Chelleb,

I am sorry to hear that your game freezes during contests due to these Ads. Could you please help with some additional information in order to report these Ads:

Game where they saw the Ad
Day and time the Ad was seen
Country it was seen in
Type of Ad format: video/static image
Screenshot of the Ad in question
Company name & URL links (website)
Your Player's Core ID

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Share news, updates, or anything Soda-related you'd love to chat about!
Support
Get help for your Soda game here!
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
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