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Hi @LoFiGummy , I was charged for 2 purchases but didn't receive the gold bars. It said transaction failed store not available. I tried twice in case it was a connection issue. But my checking account was debited for the purchases.
Hey there, the problem should now have been fixed. Thanks for reporting it to us!
Hi, I didn't get it resolved yet. Could I just get the 20 gold bars? I purchased 2 of the 10 gold bars for 1.99 USD. Thanks, @LoFiGummy !
Hey again, just checking in - did you manage to get the problem solved? I didn't link the support for Windows but it should be them helping with this - or if you want the things you purchased we can help with that
It was on my laptop. Through the Microsoft Windows store. Thanks
Hey there and sorry to hear that, what store did you make the purchase on?
These articles should help, in general when something goes wrong with the store specifically it's usually an error with the store not the game itself - so I recommend checking these articles first for the one that is relevant to you
Sorry, not sure why the spoiler wasn't cancelled.
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Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
