Candy Crush Soda Saga

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Bear Climb

cjskinner1961

My bear climb stopped working a few days ago. I deleted the app and re-installed it, but it still doesn’t work.

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LoFiGummy

Hey there @cjskinner1961, when you say that it doesn't work - do you mean that you're not able to retreive the rewards from the event, or how does the problem show for you?

We always advice not to reinstall unless a last resort as it will reset your boosters, instead I'd look at these steps first to make sure nothing is wrong with your game:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

Accepted answers

All comments

LoFiGummy

Hey there @cjskinner1961, when you say that it doesn't work - do you mean that you're not able to retreive the rewards from the event, or how does the problem show for you?

We always advice not to reinstall unless a last resort as it will reset your boosters, instead I'd look at these steps first to make sure nothing is wrong with your game:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

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🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
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🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…