Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
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Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

impossible connecter à FB

Bonjour, je change de PC portable et veux transférer le jeu.Mais j'ai le message "FB reconnecter mon compte"or c'est impossible mon MDP n'est jamais reconnu même en le changeant plusieurs fois. De même impossible de retrouvez mon compte King créé sur une asresse mail qui n'existe plus.Est-il possible de retrouver un compte king avec l'user ID? Merci si quelqu'un a la solution

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Accepted answers

All comments

Hey there @denisemada, so to understand the problem, you've switched devices (both on PC) and now would like to transfer the progress in Soda by playing on Windows.

First you're trying to login with Facebook, but it's not working for you? It would be great to know if you're getting any error messages here.

You can also connect the progress with the account made with Facebook to a King account, for that, simply make a King account with the same email as the one you have for the Facebook account and it should sync up for you.

If you're having issues with the Facebook account, I would try to disconnect it and reconnect to see if that helps it as well. As always, please also check for updates with the game so that we can ensure that nothing is wrong with the game file itself.

I'd also recommend reaching out to the support in the game and provide the User ID you see here in the Screenshot. You do this by doing the following:

Go to Settings
Go to the Help Center
Click on any article
Scroll down and press "Chat with us" or "Contact us" to get connected with the support.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hey there @denisemada, so to understand the problem, you've switched devices (both on PC) and now would like to transfer the progress in Soda by playing on Windows.

First you're trying to login with Facebook, but it's not working for you? It would be great to know if you're getting any error messages here.

You can also connect the progress with the account made with Facebook to a King account, for that, simply make a King account with the same email as the one you have for the Facebook account and it should sync up for you.

If you're having issues with the Facebook account, I would try to disconnect it and reconnect to see if that helps it as well. As always, please also check for updates with the game so that we can ensure that nothing is wrong with the game file itself.

I'd also recommend reaching out to the support in the game and provide the User ID you see here in the Screenshot. You do this by doing the following:

Go to Settings
Go to the Help Center
Click on any article
Scroll down and press "Chat with us" or "Contact us" to get connected with the support.

Game restart
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
Pay but did not receive what was paid for
I tried to purchase a 9.99 purchase several days ago. It was denied, then yesterday it went through and shows on my Bank account and in my Google account but the Items purchased did not show up in the game. I either need a refund or purchased items put on my game.
impossible connecter à FB
Bonjour, je change de PC portable et veux transférer le jeu.Mais j'ai le message "FB reconnecter mon compte"or c'est impossible mon MDP n'est jamais reconnu même en le changeant plusieurs fois. De même impossible de retrouvez mon compte King créé sur une asresse mail qui n'existe plus.Est-il possible de retrouver un compte…
Soda race
Hello fellow players I've been missing the soda race for 3 weeks now. Anyone knows anything?
Log in to your Facebook account on a PC.
I can't access my Facebook account because they changed the social gaming option in the settings. It's a different one now. HELPE ME T~T

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

Where did 4-in-a-row go? 🧃
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…