Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Missing gold bars

HeyHey last night I ordered a booster pack for 19 bucks. It was to come with 130 gold bars. Well I got all the boosters except for the gold bars! That's never happened before I've emailed them a couple times no response yet. Has this happened to anyone?

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Colorbomb_Collector

Hi there, welcome to the Community @jchase60

I understand your concern regarding your missing purchase and I will provide you with more details on this.

In order to receive the best possible assistance, please take a look at this article specifically created for issues like this: https://kingcare.zendesk.com/hc/en-us/articles/17185898904093-I-didn-t-receive-my-Google-Play-purchase#%20

Please gather the information mentioned in the article and reach out to our Player Support team and they'll investigate this issue further for you.

I wish you a nice day ahead!

Welcome! 👋

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Accepted answers

All comments

Colorbomb_Collector

Hi there, welcome to the Community @jchase60

I understand your concern regarding your missing purchase and I will provide you with more details on this.

In order to receive the best possible assistance, please take a look at this article specifically created for issues like this: https://kingcare.zendesk.com/hc/en-us/articles/17185898904093-I-didn-t-receive-my-Google-Play-purchase#%20

Please gather the information mentioned in the article and reach out to our Player Support team and they'll investigate this issue further for you.

I wish you a nice day ahead!

New sound efectos?
Just hopped back into the game after a bit of a hiatus, when did the new sound effects come in? Any way to switch between the new and the old?
why can't I get my game anymore
I want to play my game. This is mean
Missing gold bars
HeyHey last night I ordered a booster pack for 19 bucks. It was to come with 130 gold bars. Well I got all the boosters except for the gold bars! That's never happened before I've emailed them a couple times no response yet. Has this happened to anyone?
Did not get 6 free from 6.99 purchase.
I made a purchpurchase of 6.96.99 but did not geget the 6 free because the game cut out as usual this issue needs to be fifixed.
Double charges
I noticed a couple weeks ago that I was getting charged twice for the same purchase but the contact page would not let me send a message, I tried for 3 days in a row to send one, I tried again today and it still give me the same message that something went wrong when sending the form. Is this going to be fixed soon?…

Welcome! 👋

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Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

Where did 4-in-a-row go? 🧃
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…