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Please refund my $9.99 asap
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Hey there @Clarisa123 sorry to hear that!
If you'd like to refund the purchase you can follow the steps in this article and contact the Google Play customer support:
I didn't receive my Google Play purchase – King General
If you'd like help with retrieving the item in the game instead, you can follow these steps in game:
Then you'll get help from our support staff as well to resolve the matter.
