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Hi.Please help me. I really like to play the Soda game, but it's frustrating when I earn a total of 8 gold bars and it only shows 4 gold bars.Thanks a lot, Karen
Hi there, welcome to the Community @King8337
I understand your concern regarding your rewards and I got some good news.
I have checked and I was able to see that our team has already sent you a gift of 10 Gold Bars.
If you encounter issues with your rewards in the future, the best way to obtain assistance is to reach out to our Player Support team directly from the game or via https://soporto.king.com/
Before reaching out, it would be very helpful for you to obtain a screenshot showcasing your reward and the issue you encountered.
I hope this helps and have a nice day!
Hey there @King8337, did this happen connected to an event in the game or a purchase?
Are you able to show a screenshot of where this happened? It would also be great if you can provide us your Player ID so that we can take a closer look.
How can I find my player ID
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Hi Soda fans! ๐ Some players have reported seeing a profile picture they didnโt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatโs happening? You may see a profile picture that isnโt yours You might not be able to change your avatar right now ๐ก Good to know: Thisโฆ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
