Candy Crush Soda Saga

Welcome to the Candy Crush Soda Saga community!

Home
Support

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Get help for your Soda game here!
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Didn't get anything after purchase

Yesterday bought a €9,99 pack because I was stuck and needed 10 gold, purchased the pack but my game was lost my winningstreak and didn't get any gold or extras... I paid I have the proof in mail and bankaccount. I am not happy so yo say lost my streaks and lost €9,99.. I want my extras and compensation!

To Ask Your Question:

Accepted answers

All comments

Alex_The_Witch

Hey there @RoelE ! I hope you're doing well.

I understand you're having some trouble receiving the items from your recent purchase. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community.

For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you:

https://community.king.com/en/Mod-corner/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Our team is available 24/7. Thank you in advance and have a great day! 🌞