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I can’t receive the items from my in app purchases. Payment deducted but transaction failed

lokyee369

I made in app purchases. Payment were made but transaction failed. It happened many times this few days and I had to contact Apple for refund. I do want to purchase those items. Please solve this bug asap.

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Comments

PrettyBubbles

HI my friend sorry you didn't get the result you was expecting from apple

Unfortunately we can not override there decision as they say full checks have been done

However if you would like further clarification you can contact our support team from the settings menu in your game

The discussion may remain the same but at least you will have has a second opinion 💓

lokyee369

I didn’t receive the items I purchased and Apple has rejected the refund. Please help or I will not be able to make in app purchase after. Thanks.

Unfortunately I didn’t print screen at that time. After payment is done, it popped up a screen saying transaction failed. Store not available. Please try again later.

PrettyBubbles

Hi my friend sorry this has happened

What are the purchases causing this problem

A screenshot would be very helpful 💓

Comments

PrettyBubbles

HI my friend sorry you didn't get the result you was expecting from apple

Unfortunately we can not override there decision as they say full checks have been done

However if you would like further clarification you can contact our support team from the settings menu in your game

The discussion may remain the same but at least you will have has a second opinion 💓

lokyee369

I didn’t receive the items I purchased and Apple has rejected the refund. Please help or I will not be able to make in app purchase after. Thanks.

Unfortunately I didn’t print screen at that time. After payment is done, it popped up a screen saying transaction failed. Store not available. Please try again later.

PrettyBubbles

Hi my friend sorry this has happened

What are the purchases causing this problem

A screenshot would be very helpful 💓