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I downloaded the candy crush soda in my new computer, but i cant join facebook in the old one to log. Im Consuelo Rocha, level 7400 and dont want to loose my account. Help please!
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Hey there @ConsueloRocha,
First of all, well done on reaching level 7400, that’s an amazing achievement, and we definitely don’t want you to lose your progress! 💜
If your game was connected to Facebook before, your progress is saved there (not on your old computer). You just need to log in to the same Facebook account on your new device and it should sync.
To help you better, can you tell us:
In the meantime, please try:
If it still doesn’t work, let us know your device and if you have any pictures of your problem it would be very helpful!
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
