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I won 3rd place this week, should have gotten a prize. Also won the podium streak and should have gotten prizes for that. None has been awarded and this has happened multiple times.
Hey there @bumblebea, this could be due to a connection error, could you send us a screenshot of the event along with your player ID so we can look into it?
how to find your player id: https://candycrushsoda.zendesk.com/hc/en-us/articles/28719258517661-How-can-I-find-my-player-ID-in-Candy-Crush-Soda-Saga#%20
π¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! π π How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andβ¦
