Internet Connection Issue

Question

This discussion was created from comments split from: 💬 Give feedback on Sodas Accessibility Menu.

LoFiGummy · Answer

Hey there @Jantje60, please try these steps below:

* Restart: Force close apps and restart your device.
* Updates: Check that you have the latest game and device updates.
* Memory: Keep at least 2GB of free storage for smooth gameplay.
* Connection: Use WiFi instead of cellular data.
* Clear Cache:* 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
* 🍏 iOS: Settings > Safari > Clear History and Website Data

It could be something wrong with your connection, or if you're playing on an older version of the game you may get this issue, so checking for updates is also recommended.

Jantje60 · Answer

Ik kan niet verder