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I purchased a package and my payment went through but I didn't get what I bought. Where did it go? When I tried to purchase it again, it said I already owned it. I have no idea where it went.
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same thing happened to me I never got reimbursed
Hey there @MickeyG57 ! 👋
I hope you're doing well.
I understand you're having some trouble with a purchase you made and not seeing in your game. 😣
Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. 🛠️
For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Contact Us 💌
Our team is available 24/7 ⌚️
Thank you for understanding and wishing you a great day! 🍭
