Candy Crush Soda Saga

@Xarly I tried relaunching the app multiple times these last few days and the gumball machine never showed up. Upon checking the piggy bank its not hiding there either.

I have tried the suggestions to get the bubblegum machine back with no luck. Is everyone supposed to have it?

Xarly

Hi all,

There are currently two scenarios that might be the reason why you are not seeing the Gumball Machine:

You might have it now in the bank. Please check there, as some players now might be having it in the bank, since the team is checking different placements.
You might be having a weak internet connection. This is an issue that has recently happened and we are working on having it fixed by early next week. In the meanwhile, if that is the issue you are having, restarting the app (sometimes it might need more than one attempt) should fix it.

If neither of these seem to work for you, please let me know!

Cheers,
Xarly

Bubble Gum Machine still missing.... this is too long.

BeckyBubblegum

I'm missing mine today as well.

Um... They may be back for you, but mine is still missing.

I still don't have mine either. Hope it comes back soon as there is currently no way to get boosters other than buying since we now have Mr Toffee. At least we can get lollipops with BGH.

I still don’t have mine. It really helps a lot with the hard levels.

I hope I get it back soon.

Today my Gumball Machine went awol. Terrible timing, I'm on an Ultra Hard level and could have used an extra buff

mercerik

@Yosca

Hi Yosca!

The Gumball Goodies are back! Here is the Proof.

Animated GIF

Well, I thought I had the machine back... It’s gone again, so stil nothing fixed.

PummyRaj

Thanks a lot for the Heads-Up @QueenB

I have not seen the machine in past 2 days in my game and still do not have it!! I too was wondering about and came across your post

Yayyyy...... @Yosca

PurplePants

QueenB said:

Hi guys @Karen_D. @BeckyBubblegum @lilmssugarsweet and @Yosca

It seems that we have a slight technical issue which is unfortunately impacting this feature. Rest assured however that our developers are already aware of this and are working hard to find a resolution as quickly as possible but we just don't have a time frame for a fix yet.

NOTE! Do not reinstall the game app as that will make you lose your saved up items and it will not fix the issue!

Apologies for the inconvenience caused and thanks for your patience while we look in to this 😉

Thank you for the update, I did notice that it had been acting up some a few days ago. At times I would log on and it would be there and other not and if refreshed the page it would appear....though now it is gone.

QueenB

@Yosca

Image: https://media.giphy.com/media/39me8SyFrEy4C3rAWv/giphy.gif

Happy for you!! Truly. Mine is still missing.

Update: my gum machine is back!

@Karen_D. Yep, same here. But than they say, take a break....

I'm laughing at, "Don't reinstall app, you'll lose your saved items." What saved items?? Since the recent ridiculous changes in the game, MTF, removal of quests and contests, who has any boosters without buying them?? And I won't play into the money grab being perpetuated by King right now. Almost at the point of saying, "I'm done with this, because it's not fun anymore!"

QueenB said:

Hi guys @Karen_D. @BeckyBubblegum @lilmssugarsweet and @Yosca

It seems that we have a slight technical issue which is unfortunately impacting this feature. Rest assured however that our developers are already aware of this and are working hard to find a resolution as quickly as possible but we just don't have a time frame for a fix yet.

NOTE! Do not reinstall the game app as that will make you lose your saved up items and it will not fix the issue!

Apologies for the inconvenience caused and thanks for your patience while we look in to this 😉

Comments

@Xarly I tried relaunching the app multiple times these last few days and the gumball machine never showed up. Upon checking the piggy bank its not hiding there either.

I have tried the suggestions to get the bubblegum machine back with no luck. Is everyone supposed to have it?

Xarly

Hi all,

There are currently two scenarios that might be the reason why you are not seeing the Gumball Machine:

You might have it now in the bank. Please check there, as some players now might be having it in the bank, since the team is checking different placements.
You might be having a weak internet connection. This is an issue that has recently happened and we are working on having it fixed by early next week. In the meanwhile, if that is the issue you are having, restarting the app (sometimes it might need more than one attempt) should fix it.

If neither of these seem to work for you, please let me know!

Cheers,
Xarly

Bubble Gum Machine still missing.... this is too long.

BeckyBubblegum

I'm missing mine today as well.

Um... They may be back for you, but mine is still missing.

I still don't have mine either. Hope it comes back soon as there is currently no way to get boosters other than buying since we now have Mr Toffee. At least we can get lollipops with BGH.

I still don’t have mine. It really helps a lot with the hard levels.

I hope I get it back soon.

Today my Gumball Machine went awol. Terrible timing, I'm on an Ultra Hard level and could have used an extra buff

mercerik

@Yosca

Hi Yosca!

The Gumball Goodies are back! Here is the Proof.

Animated GIF

Well, I thought I had the machine back... It’s gone again, so stil nothing fixed.

PummyRaj

Thanks a lot for the Heads-Up @QueenB

I have not seen the machine in past 2 days in my game and still do not have it!! I too was wondering about and came across your post

Yayyyy...... @Yosca

PurplePants

QueenB said:

Hi guys @Karen_D. @BeckyBubblegum @lilmssugarsweet and @Yosca

It seems that we have a slight technical issue which is unfortunately impacting this feature. Rest assured however that our developers are already aware of this and are working hard to find a resolution as quickly as possible but we just don't have a time frame for a fix yet.

NOTE! Do not reinstall the game app as that will make you lose your saved up items and it will not fix the issue!

Apologies for the inconvenience caused and thanks for your patience while we look in to this 😉

QueenB

@Yosca

Happy for you!! Truly. Mine is still missing.

Update: my gum machine is back!

@Karen_D. Yep, same here. But than they say, take a break....

QueenB said:

Hi guys @Karen_D. @BeckyBubblegum @lilmssugarsweet and @Yosca

It seems that we have a slight technical issue which is unfortunately impacting this feature. Rest assured however that our developers are already aware of this and are working hard to find a resolution as quickly as possible but we just don't have a time frame for a fix yet.

NOTE! Do not reinstall the game app as that will make you lose your saved up items and it will not fix the issue!

Apologies for the inconvenience caused and thanks for your patience while we look in to this 😉