Need a Helping Hand? 💭
Got a game question or need help? This is the place to ask!
I asked one of the other unhappy campers who is abandoning SODA for his new and better game suggestions. I think we all really should share our alternate ideas on how to get away from this rude and greedy company. And it really seems nothing less than fair play to use this forum for that purpose. Hope to be reading good alternate game ideas from "The Community" so we can all stop feeling frustrated and disgusted, and get on with having fun playing silly games again!! Following is the note I sent to the other player which includes my last communication to Soda Support Team.
Thanks for turning me on to these games, I'll let you know what I think. Wish someone like you had been on my Mr. Toffee's Fair's team!!!! Just sent my final note to customer support folks who after my four pleading complaints, sent a generic note asking if the problem had been addressed to my satisfaction. Here's a copy.
I GUESS mtf did not lose his job as I’ve never seen such an uproar of complaints written to and about your new app changes. And I must say that your community with its badges and perky notes are proving to be worthless when it comes to your company listening. The least you guys could do is respond to the hundreds of complaints I’ve seen all over the place. Just placating us with, “I’ll send comments to our studio” has simply become insulting as not a single change has been addressed. The talk of mass mutiny surely can’t be the solution you folks are hoping for, unless you only want to keep the players that are willing to pay for boosters that seem to be the only way to still play the game. With the mega success these games have provided you, why would you allow excessive greed to be the only motivating factor that appears to be driving you? Really I’ve never seen such an uproar over a silly game app and I’m sure the long term effect will not bring your company money nor reputation. Even if greed is the motivating decision to stick with these hated changes, anyone with business acumen would realize the bad press will not result in a win for your group. No game addiction is worth feeling that we are being made fools of. LISTEN TO YOUR CLIENT BASE BEFORE YOU LOSE IT AND RESPOND TO US STUPID USERS BEFORE WE ALL JUST DELETE THIS GAME THAT HAS GONE FROM FUN TO INSULTING. I’VE WASTED TOOOOO MUCH TIME TRYING TO INTELLIGENTLY COMMUNICATE WITH YOU AND YOUR COMPANY HAS WASTED NONE LISTENING. I KNOW THIS ISN’T YOU PERSONALLY, BUT YOUR COMPANY SEEMS TO REPRESENT ALL THAT SUCKS ABOUT BIG BUSINESS AND GREED!
Andrea Wells
Good job standing up to them. I agree, and I wish greed wasn't so prominent in businesses. It just leads to ruin.aniwells said:I asked one of the other unhappy campers who is abandoning SODA for his new and better game suggestions. I think we all really should share our alternate ideas on how to get away from this rude and greedy company. And it really seems nothing less than fair play to use this forum for that purpose. Hope to be reading good alternate game ideas from "The Community" so we can all stop feeling frustrated and disgusted, and get on with having fun playing silly games again!! Following is the note I sent to the other player which includes my last communication to Soda Support Team.
Thanks for turning me on to these games, I'll let you know what I think. Wish someone like you had been on my Mr. Toffee's Fair's team!!!! Just sent my final note to customer support folks who after my four pleading complaints, sent a generic note asking if the problem had been addressed to my satisfaction. Here's a copy.
I GUESS mtf did not lose his job as I’ve never seen such an uproar of complaints written to and about your new app changes. And I must say that your community with its badges and perky notes are proving to be worthless when it comes to your company listening. The least you guys could do is respond to the hundreds of complaints I’ve seen all over the place. Just placating us with, “I’ll send comments to our studio” has simply become insulting as not a single change has been addressed. The talk of mass mutiny surely can’t be the solution you folks are hoping for, unless you only want to keep the players that are willing to pay for boosters that seem to be the only way to still play the game. With the mega success these games have provided you, why would you allow excessive greed to be the only motivating factor that appears to be driving you? Really I’ve never seen such an uproar over a silly game app and I’m sure the long term effect will not bring your company money nor reputation. Even if greed is the motivating decision to stick with these hated changes, anyone with business acumen would realize the bad press will not result in a win for your group. No game addiction is worth feeling that we are being made fools of. LISTEN TO YOUR CLIENT BASE BEFORE YOU LOSE IT AND RESPOND TO US STUPID USERS BEFORE WE ALL JUST DELETE THIS GAME THAT HAS GONE FROM FUN TO INSULTING. I’VE WASTED TOOOOO MUCH TIME TRYING TO INTELLIGENTLY COMMUNICATE WITH YOU AND YOUR COMPANY HAS WASTED NONE LISTENING. I KNOW THIS ISN’T YOU PERSONALLY, BUT YOUR COMPANY SEEMS TO REPRESENT ALL THAT SUCKS ABOUT BIG BUSINESS AND GREED!
Andrea Wells