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tired of loosening money

Helen_Madrid
Helen_Madrid Posts: 1

Level 1
in Discussions
I have had enough of the bull$h!t no wonder I quit playing this and the jelly game, long ago. I have now lost about $10. I have complained to king and Facebook. neither have done anything. Seems as long as they make their money it is okay with them.
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Comments

  • Pickles123
    Pickles123 Posts: 111
    Don’t spend money, that’s exactly what they want.
    Its a racket.
  • roolen66
    roolen66 Posts: 2

    Level 1
    I have noticed that if I spend $$ and get unlimited play and boosters suddenly the game glitches and I have to reload, it does not just happen once, but several times during my unlimited play.  Fed up with this crap!
  • QueenB
    QueenB Posts: 15,430
    Sorry we missed this @Helen_Madrid!

    It looks like you've already been refunded by Facebook which our Player Support team did reply back to your message on July 27th. Did you not receive this message from Player Support?

    If you still have any doubts, please reply back to the message from Support which has a ticket #8376688

    Hope this helps     😉
  • QueenB
    QueenB Posts: 15,430
    @roolen66 do you mind telling me which device you're playing on? PC, Android, Apple?

  • roolen66
    roolen66 Posts: 2

    Level 1
    @QueenB I am playing on a PC.  
  • Spclblond
    Spclblond Posts: 1

    Level 1
    same thing here..every time I buy gold bars for extra moves and beat the level I get an error and have to repeat the level..happened too many times...will not buy any more
  • Dirty_Nurse
    Dirty_Nurse Posts: 555
    This begs the question - why are you people spending money in the first place??  This is a free game...
  • QueenB
    QueenB Posts: 15,430
    Thanks @roolen66👍

    Have you tried clearing the cache of your browser or a different one? You can download them from the following links:

    - http://www.mozilla.com/firefox/upgrade.html

    - https://www.google.com/chrome/browser/desktop/index.html

    - http://www.opera.com/computer


    Note! If you're already playing in supported browser we still recommend trying another browser. 

    Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.


    Hope this helps :)


  • _Elsa_
    _Elsa_ Posts: 37,292
    Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.


  • Pickles123
    Pickles123 Posts: 111
    Dirty_Nurse said:
    This begs the question - why are you people spending money in the first place??  This is a free game...
    Because they’re gullible and naive.
     These people are the reason the game is so bad now.

Hey! Would you like to give us your opinion?

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