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No Internet connection

canuckcorgis
canuckcorgis Posts: 4

Level 1
in Discussions
 No Internet connection. What is the solution when it says you have no Internet connection? I clearly have Internet with everything else. There’s got to be a solution without deleting the game.
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Comments

  • LynnT
    LynnT Posts: 8

    Level 2
    Day 17 for me. I have tried and tried to get some sort of answer about this issue, but no one will respond to me. I have Msg two different people and at first Queen B acted like she was going to help, but then she went silent. This is a issue with many people right now. 
    If they could just give us some insight, it would be nice..........
  • Xarly
    Xarly Posts: 2,509
    Hi all,

    It's indeed an unideal situation and we are aware of it. While we work on it, remember you can play on King.com as well and just synchronise your FB and King account and play as usual.

    For now, that's the only solution that we can offer.

    Thanks,
    Xarly
  • canuckcorgis
    canuckcorgis Posts: 4

    Level 1
    I deleted it. Lost everything 
  • LynnT
    LynnT Posts: 8

    Level 2
    It won’t sync with Facebook bc of the no internet access..
  • _Elsa_
    _Elsa_ Posts: 37,294
    Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.



  • Kalindi
    Kalindi Posts: 10

    Level 2
    Same problem for me - like in March this year. No connection in Soda and Saga for weeks. Got help from support with the hint to reinstall the game. 
    Today i got a new ipad, started soda and : Connection problems with King Account. 
    That could not be the truth  - grrrrrrrrr.
  • _Elsa_
    _Elsa_ Posts: 37,294
    Hi @Kalindi, that is very strange that even with a new device it's happening when playing through the Kingdom. 
  • Kalindi
    Kalindi Posts: 10

    Level 2
    Yes in deed - very strange 
  • Kalindi
    Kalindi Posts: 10

    Level 2
    ...  and shame on you at King.
    Now i have the problem with connecting to King in Candy Crush Saga. 
    Got the message „an unknown error occured“.
    the last two days, playing was no problem. And now ..... ???????
  • Stringy
    Stringy Posts: 4

    Level 1
    One by one all of my King games are saying no internet connection. Obviously I have internet or I wouldn't be able to post this. It's been two weeks now and in very frustrating. It's odd that there seems to be no solution. Please King, can you sort this out as a matter of urgency.
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