Candy Crush Soda Saga

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Thank u, u do know it's a tablet

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Thanks @tracyredcap!

So you do have a device that should support the game app, and you have deleted the game app before you mentioned and this did not help?

How much available storage do you have left? Could you also try the following:

First delete the game app and then reset the Settings in the Google Play Store app:
-Go to apps and find the app called 'Settings'
-Locate the menu called 'Apps' or 'Application Manager' depending on the device model
-Scroll down until you find the 'Google Play Store'
-From here click on 'Clear cache' then 'Uninstall updates’ and finally 'Clear data'. Please notice that you will get a warning when clicking the 'Clear data' button - don't worry as it's just a reset.

Restart the device and download the game again. Then open the game and reconnect it to your Facebook or Kingdom account to get back your played levels and Gold Bars.

Ok got info.
Make & model: fire hd 10

OS: 5.6.4.0

Version: 1.143.6

Like I said my phone and tablet were linked through face book, now I can't get it on my tablet

My tablet doesn't follow that path, so I can't find that information

Welcome to our Community @tracyredcap😃

You mentioned tablet so I assume you're playing on an Android device, do you mind getting back to me with the following details of the device so I can check if it is compatible with the game app?

1) Make and model number of your device. Also, the current OS you have. You can find this in Settings>General>About.

2) The version of the game app you have. You can find this in the App Store, under My Apps, search for the game and select more information.

Thanks

Comments

This content has been removed.

Thank u, u do know it's a tablet

This content has been removed.

Ok got info.
Make & model: fire hd 10

OS: 5.6.4.0

Version: 1.143.6

Like I said my phone and tablet were linked through face book, now I can't get it on my tablet

My tablet doesn't follow that path, so I can't find that information