Hi @moara and welcome to our adorable Community 😊 Can you please tell me where do you play your game? Is it on Android or iOS device? Is it on Facebook or king.com?
@moara I am really not sure how gameroom works as I never played my games there. I will tag my friend @Elsa and hopefully, she will be able to help you. Thank you for your understanding. Have a wonderful day 🤗
@moara, why are you playing through the Gameroom? There has been so many issues with it previously and a lot of players just play directly on their Facebook account instead.