Candy Crush Soda Saga

Welcome to the Candy Crush Soda Saga community!

Home
Support

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Get help for your Soda game here!
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Soda crashes after only a few seconds

I have cleared cache, I have uninstalled and reinstalled. It crashes no matter what screen I get to, or if i just launch and let it sit. I am so bummed soda is my favorite. Hoping the next update remedies this. Anything that i havent tried?

To Ask Your Question:

Accepted answers

All comments

Sukanta_Biswas

Hi @starspruce

I've already got some reports where the latest version is having some such issues. I will definitely forward your report to the community manager. Please be patient. Hopefully this will be solved with the next update.
If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
Have a good day.🙏

starspruce

I have already done that step.

Sukanta_Biswas

Hi @starspruce
We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

We're very sorry for your problem. According to your statement, I understand that you are using an android.
I'm asking you to check some more troubleshooting.
Update the device software / Android system update,
If there is a software glitch, you can get rid of it by installing the latest software version. A new version will improve the overall performance of your device and its security and it will also bring bug fixes. If you didn’t enable automatic updates on your device, you can see if there is an update manually:

Go to Settings

Scroll down and tap About device (About phone, About tablet)

Tap Software Update or System update.

Free Up Storage Space

Do not install too much big size app on the device,because in most cases they are crashing and damage other app. there are two options: delete files from device or move the files to SD card. You can remove some useless apps, old photos, videos and songs to free up space. Or move unnecessary apps to SD card:
Go Settings > Apps or Application manager > select one app > choose Move to SD card option.

Let me know ..

Accepted answers

All comments

Sukanta_Biswas

Go to Settings

Scroll down and tap About device (About phone, About tablet)

Tap Software Update or System update.

Free Up Storage Space

starspruce

I have already done that step.

Sukanta_Biswas

Quick Links

Recent Announcements

🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…