nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Get help for your Soda game here!
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Soda Corner
This is were you can talk about fun Soda and off-topic related things with other Soda Players!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Sent back to level 1

deafinegan

When i log into Candy Crush on my iPhone via Facebook it is taking me back to level 1. I am on level 1241 and it works fine on my iPad. I tried logging off and back on with the same results. How do i get back to my current level?

Find more posts tagged with

Want to reply?

Accepted answers

All comments

Sukanta_Biswas

Lexban said:

I’m I’m having the issues only on my iPhone. The iPad is fine.

Uninstall facebook app from i-phone then follow here 👇
From a Home screen, navigate: Settings Settings Icon

> Passwords & Accounts.
Note

If unavailable, navigate: Settings > Accounts & Passwords.
From the ACCOUNTS section, tap an facebook account.
Tap Delete Account (at the bottom; may require scrolling).
To confirm, tap Delete from My iPhone.

Restart device > Install facebook app > Log in.
Then connect the game with Facebook.

Lexban

I’m I’m having the issues only on my iPhone. The iPad is fine.

Sukanta_Biswas

Lexban said:

I have had this issue with Pet rescue for months, then it happened with candy with friends and it just happened yesterday with soda crush. Last year it happened with candy crush but I was able to fix it. Any ideas ?

What device you're using for this game?

Lexban

I have had this issue with Pet rescue for months, then it happened with candy with friends and it just happened yesterday with soda crush. Last year it happened with candy crush but I was able to fix it. Any ideas ?

Lexban

But that’s my issue. Any help would be greatly appreciated

Sukanta_Biswas

deafinegan said:

That’s not my issue. I’m logged into Facebook as myself. Candy crush works fine. Only having the issue with soda crush.

Your game app may have been corrupted and the new install will fix the problem.😉

deafinegan

That’s not my issue. I’m logged into Facebook as myself. Candy crush works fine. Only having the issue with soda crush.

Lexban

I have the same problem. A family member logged in their FB on my phone and then logged back out. Now pet rescue and 2 other King games connect to her FB and i lost my progress. I tried to remove the game ap but it’s not working

Sukanta_Biswas

@deafinegan

Sorry to say that You have posted in the wrong place.

Look at the home page, there are different doors for each game.select specific games, and ask your questions.

home page here https://communities.king.com/
You don't need to post new ones, your posts will be moved to the right place.

According to the first screenshot, the game is not logged in or you are logged out. Sometimes the app is corrupted but this problem can occur. If you have difficulty logging in, you will need to uninstall and reinstall the app.You will regain the game progress but lose the boosters.
Let me know.

deafinegan

It’s fine on my iPad tho

deafinegan

Sukanta_Biswas

Please show me a screenshot of your game map.

deafinegan

and i log into my Candy Crush game fine with facebook and get the correct game settings

deafinegan

my avatar is not right on the game however my phone is logged into my facebook app correctly.

Sukanta_Biswas

Hi @deafinegan
We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

This is likely, because you are logged in to another Facebook on the device. Check your avatar and let me know.