Candy Crush Soda Saga

Welcome to the Candy Crush Soda Saga community!

Home
Support

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Get help for your Soda game here!
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Lost 10 gold bars and did not receive 5 extra moves. How to recover my good bars?

While playing Level 2166, I wanted additional moves. It took 10 gold bars but didn't give me my 5 additional moves. Also supposed to get 30 min of life. What happened to my gold bars?

To Ask Your Question:

Accepted answers

All comments

Creative_Elsa

Hi @tinaQua, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.

QueenB

Oh no, sorry to hear about this @tinaQua🙁

Sorry to hear about this but we don't handle purchases in the Community. Not to worry as I will guide you through to Support.

Contact our Player Support team here.

Under topic select: Problems with Purchases and then under subtopic: Purchased item not received.

Include your Game ID on the message - This link will help you find it.

Note! It can take up to 72h before receiving a reply.

Hope this helps