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Lost prizes and gold bars

nettyg143
nettyg143 Posts: 8 Pro Player 👑
My candy prizes and gold bars that i purchased is missing along with prizes i won. How can i get them back ? Can you help with this issue,

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
    Hi @nettyg143
    We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.🤗

    In the case of Android and I-Phone, your collected booster is stored in phone memory.This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing. And the boosters are not refundable.
    But you must get back the boosters you bought, So please contact Player Support here

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