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Hello @vanz21 Hearty Welcome to our lovely King Community 🤗
I am very sorry to hear that Mr.King Chewy did not give you the royal gifts!
The Soda Team is currently investigating the issue as many players are complaining the same. Here is the link for you to check others' posts and keep an eye for update ---> Did not Receive Rewards from Bubble Gum Hill
Click on above link (in Green Fonts) and post your game user ID number. This link will help you to look for your game ID ---> Find my ID
Since it is a long thread, you will have to scroll all the way down to find the comment box 🙂
Since you are being redirected you to the main thread, this post will be closed now, so that all the complaints and player ID number will stay in a single place.
Thank you for understanding! Have a great rest of the weekend! 🍬🍾
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
This could be a problem if your game app is not up to date or if your game is not fully connected to the server.
Even slow internet is one of the causes of this problem.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
You will find more information HERE.
Although, The problem is still under investigation so let us know your game Id HERE to test your problem.
Thank you.
Hello and welcome to this community
This problem is known and is already being worked on. There is a large contribution to this. I have it postponed.
@Lola_Pop & @LadyRaffie
