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Hello @Munchies
Yes, my Kimmy’s Arcade has disappeared too 😢.
Kimmy’s Arcade is in a testing phase and randomly chosen players are in that group. So this also means it can come and go in your game. We can’t do anything to get it back, just wait and hope it comes back. Sorry 🙁
@Munchies I noticed this too last night Kimmy was gone ☹️
If you didn’t receive your prizes you have to contact player support. You can do this in your game, tap on the settings cogweel, tap on the question mark, select the right problem and scroll down to the bottom of the page where you can find the button “contact us”.
Note it can take some time before you get a reply. If you haven’t heard anything after 4 days send a reply.
Hopefully we get her back 😊