3catmama
Level 2

Elsa, Thanks for the input but I am stuck. No matter what I do to try to login to my King account gets me nowhere. I am playing Soda Saga and do not use Facebook on my Android phone, although I have a Facebook account and have played both Crush and Soda on it. Tried getting my user ID but the page you sent me too is for Candy Crush. Found instruction for Soda but it did not work. Just sent me to login page which doesn't work for either King or Faceebook login. It's amazing that I can still play game, although I get no extras (like Bubble Gum Hill, etc). Perhaps because my phone is older, perhaps because I don't have Facebook on phone, who knows..but I can't get past square one. All started with Golden Ticket..

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Found it at Row D , Column 5

in (CLOSED) 🎃 Find the candy and win 50 Gold Bars! Comment by 3catmama October 2022
This happens to me when I try to logon with email address. I am still having trouble with "The Bubblegum Troll is causing problems in your game. Try again soon." One suggestion was to logon with my email, save the game and that would get rid of the Troll message. Well, I can't even try it since I get the connection…

in Error: Couldn't connect. Go online to download episodes (Reported to the Studio) Comment by 3catmama April 2019
I had this issue, too, after removing FB connection from Candy Crush Soda on Android. Once I logged in using email to save game status, it disappeared and begin working as usual! (The error message was attached to the golden tickets) ThiStill getting this message. Can play but no bubblegum hill, can't log into facebook in…

in Getting message "Bubble Gum troll is causing problems in your game. Try again later. Comment by 3catmama August 2018
I had this issue, too, after removing FB connection from Candy Crush Soda on Android. Once I logged in using email to save game status, it disappeared and begin working as usual! (The error message was attached to the golden tickets) I'm not sure I understand. What do I need to do to try this solution. I don't keep my…

in Getting message "Bubble Gum troll is causing problems in your game. Try again later. Comment by 3catmama August 2018
The sending/requesting lives is a known glitch with Facebook because it's not just affecting the King games. I have 3 out of 4 non-King games that are doing this too. I wrote to Facebook and so did the King and non-King game developers. We are all waiting for a fix. With regards to Bubblegum Hill and the message I am going…

in Getting message "Bubble Gum troll is causing problems in your game. Try again later. Comment by 3catmama August 2018
Hi 3catmama, sorry for the delay in responding. Are you still getting this message? There are issues with this challenge that are being addressed with the studio but this is the first that I've heard about this message. I will keep an eye open to see if others here are reporting the same thing. Please let me know if you…

in Getting message "Bubble Gum troll is causing problems in your game. Try again later. Comment by 3catmama August 2018
Hi 3catmama, what you can do is log out from Facebook on your mobile inside the game. You can then play on without being connected to your Facebook and play like you did before. Just go to the cogwheel in your game and look for the Facebook logo and disconnect. Thanks!

in How do I unsync my mobile device game from my Facebook game? Comment by 3catmama July 2015
Thank you for responding. Still getting the message. Seems I can't send requests to friends as I have received no lives since getting the message.

in Getting message "Bubble Gum troll is causing problems in your game. Try again later. Comment by 3catmama August 2018

3catmama Level 2

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3catmama
Level 2