Alex_The_Witch

Game Expert

Comments

  • Hey there @earlhawk . Hope you're doing well. Thanks for reporting this to us. Our Studio team has since then resolved this issue by disabling the ad on May 18th. To fix it on your own game, please make sure you have the latest game version: -On mobile or tablet, simply go to the game page in your app store and make sure…
    in Toyota AD not working correctly Comment by Alex_The_Witch May 31
  • Hey there @Gameplayer444 . I hope you're doing well. Thank you for this valuable information. That helps the investigation a bit more. I believe our player support team would be able to better assist you with this issue. Could you please reach out to them here: Contact Us That way they can check your account and provide…
    in Store Unavailable Comment by Alex_The_Witch May 31
  • Hey there @AnnieX ! I hope you're doing well. I understand you're having some trouble receiving your rewards. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our player support team, as…
    in Reward for completion of a level on six successive days not given Comment by Alex_The_Witch May 31
  • Hey there @bigbre . Hope you're doing well. Could you please clarify what you're referring to? Thanks in advance and have a great day!
    in Can i join? Comment by Alex_The_Witch May 31
  • Hey there @poo342 . Hope you're doing well. I'm sorry you're experiencing this situation. I would like to rule out any technical issues, and for that I want to ask you to follow some basic troubleshooting steps. Could you please tell me what's the device/platform you play on: Android, iOS, Kindle, Windows, FB (Browser).…
    in Small score area... Comment by Alex_The_Witch May 31
  • Hey there @SStew1906 ! I hope you're doing well. I understand you're having some trouble reconnecting to your account. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our player support…
    in Game not loading Comment by Alex_The_Witch May 31
  • Hey there @Biz253 . I hope you’re doing well. I'm sorry to hear you're unhappy regarding the fact that the Bubblegum Troll Chest doesn't currently have an option to opt-out, but I appreciate the fact that you've given us your feedback for it. I will pass this on to our developers for you. While we unfortunately cannot…
    in Troll chest Comment by Alex_The_Witch May 25
  • Hey there @Cill32 . Hope you're doing well. Amazing news, thank you for letting me know! Have a wonderful day :D
    in LEVEL 9107 Comment by Alex_The_Witch May 25
  • Hey there @Cill32 . I hope you're doing well. I'm sorry to hear you're having trouble with level 9107. Please check the YT walkthrough below by our Mod Lynette: I hope it helps and good luck. Have a great day!
    in LEVEL 9107 Comment by Alex_The_Witch May 24
  • Hey there! I hope you're doing well. I understand you're having some trouble recovering your old progress and items. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our player support…
    in gold bars disappeared, daily bonuses resetting to 0 very few days Comment by Alex_The_Witch May 24
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